NB Lab Privacy Policy

Effective Date: January 31, 2024
Last Updated: January 24, 2024

Introduction

NB Lab (NOBOOK Lab) is an online education product and service provided by EEOA Inc. ("we", "us", or "our"). We are committed to protecting your privacy and have developed this Privacy Policy ("Policy") to explain how we collect, use, disclose, and protect your personal information when you use our virtual laboratory services and related products ("Services").

Table of Contents

1. Information We Collect and How We Use It
2. Cookies and Similar Technologies
3. Data Sharing and Disclosure
4. Data Retention
5. Data Security
6. Children's Privacy
7. Your Rights and Choices
8. Policy Updates
9. Contact Us
10. Governing Law
11. Definitions

1. Information We Collect and How We Use It

1.1 Account Registration

• Email Address and Password for account creation
• Verification methods including SMS authentication (where available)

1.2 Service Features

• Device Information: Hardware model, OS version, unique device identifiers
• Usage Data: Experiment records, operation logs, and interaction data
• Payment Information: Transaction IDs and third-party payment processor details (e.g., PayPal, Stripe)

1.3 Third-Party Integrations

• Social media profile data (avatar, nickname) when using social login features
• Analytics data through services like Google Analytics

2. Cookies and Similar Technologies

We use cookies to:

• Authenticate users
• Analyze service usage
• Personalize content

You can manage cookie preferences through your browser settings.

3. Data Sharing and Disclosure

We may share information with:

• Service Providers: Payment processors, cloud hosting providers (AWS)
• Legal Compliance: When required by law or legal process
• Business Transfers: In case of merger or acquisition

We never sell your personal data.

4. Data Retention

We retain personal information only as long as necessary for:

• Providing Services
• Legal compliance
• Dispute resolution

5. Data Security

We implement measures including:

• TLS/SSL encryption
• Regular security audits
• Access controls
• Staff training

6. Children's Privacy

Our Services are not directed to children under 16. We do not knowingly collect personal information from children without parental consent.

7. Your Rights and Choices

You have the right to:

• Access and receive your data
• Request correction or deletion
• Object to processing
• Data portability
• Withdraw consent

Submit requests to: privacy@nobook.com

8. Policy Updates

We will notify users of material changes through:

• Service notifications
• Email alerts (where applicable)
• Updated posted date

9. Contact Us

EEOA Inc.
Data Protection Officer
Email: privacy@nobook.com

10. Governing Law

This Policy shall be governed by the laws of Singapore. Any disputes shall be resolved through arbitration under the Singapore International Arbitration Centre (SIAC) rules.

11. Definitions

• Personal Data: Any information relating to an identified or identifiable individual
• Processing: Any operation performed on personal data
• Data Controller: Entity determining purposes and means of processing

12. Data Analytics and Statistical Analysis

When you use NOBOOK products and/or services, we collect your personal device information, including device manufacturer, device model, operating system, operating system version, WiFi status, carrier, network type, device ID, Android ID, IMEI, MAC address, and operational records. This data is used for statistical analysis to understand how users interact with our services. We will only use this information within the scope of your consent.

Appendix - Third Party Services

Service Provider	Purpose	Data Collected	Privacy Policy
Google Analytics	Usage Analytics	Device metadata, Usage patterns, Email, Nickname	Google Privacy
AWS	Cloud Hosting	System logs, Performance data	AWS Privacy
Stripe	Payment Processing	Transaction details, Payment instrument metadata	Stripe Privacy
Sentry	Error Monitoring	Device characteristics, Crash reports	Sentry Privacy